Mixmax Is Hiring a Remote Billing Support Analyst in the Philippines
If billing details make your brain light up, Mixmax has a fully remote role in the Philippines that blends customer support with billing operations.
Mixmax, a sales productivity platform, is looking for a Billing Support Analyst based in the Philippines. The role sits at the intersection of customer-facing support and behind-the-scenes billing work — you'd be handling billing inquiries end to end, troubleshooting the technical issues that often lurk underneath them, and keeping Stripe records clean and accurate.
It's a cross-functional position. You'd collaborate regularly with Customer Support, Customer Success, Sales, and Engineering teams spread across North America, Latin America, and Europe. The role reports to a Billing Team Lead, who in turn reports to the Head of Customer Experience.
Beyond the day-to-day, the team wants this person to help shape how AI and automation get used to make billing processes faster and more reliable — so there's room to have a real impact on how things are built, not just how they're run.
This kind of role suits someone who's detail-obsessed and comfortable switching between people skills and technical problem-solving. If you're a remote worker based in the Philippines with a background in billing or support, it's worth a look.
Inspired by reporting from We Work Remotely: Remote jobs in design, programming, marketing and more.